Al Wabil Movers L.L.C. ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us when you use our website or request our moving and shipping services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Contact details such as your name, phone number, email address and moving address.
• Move details such as property type, number of rooms, distance and requested services.
• Communication records from WhatsApp, phone calls, email or our contact form.
• Technical information such as browser type and device information when you visit our website.

2. How We Use Your Information

We use the information we collect to:

• Provide accurate moving quotes and schedule services.
• Communicate with you about your booking, including confirmations and updates.
• Improve our services, website and overall customer experience.
• Respond to inquiries, feedback and customer support requests.

3. Cookies & Tracking

Our website uses cookies and local storage technologies to remember your language preference and improve site performance. You can disable cookies through your browser settings, although some website features may not function as intended.

4. Third-Party Sharing

We do not sell or rent your personal information. We may share limited information with trusted partners, such as logistics or insurance providers, only where necessary to complete your move, or when required by law.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration or disclosure. However, no method of transmission over the internet is completely secure.

6. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of inaccurate information.
• Withdraw consent to marketing communications at any time.
• Contact us with any privacy-related questions or concerns.

7. Children's Privacy

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at zohaibkhan4by4@gmail.com or +971 50 424 7780.

1. Acceptance of Terms

By booking a service with Al Wabil Movers L.L.C. or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services

Al Wabil Movers L.L.C. provides home, villa, apartment and office moving, packing, furniture assembly and disassembly, storage, transportation, local and inter-emirate moving, commercial moving and cargo shipping services across the United Arab Emirates. Service availability may vary depending on location and scheduling.

3. Booking & Payment

Bookings can be made via phone, WhatsApp, our online contact form or quote calculator. Final pricing is confirmed after reviewing your moving requirements and may differ from online estimates. Payment terms, including any deposit requirements, will be communicated and agreed upon before the move is confirmed.

4. Cancellation & Rescheduling

We understand plans can change. Customers are requested to notify us as early as possible if they need to cancel or reschedule a booking. Cancellations made with insufficient notice may be subject to a rescheduling or cancellation charge, which will be communicated at the time of booking.

5. Liability & Limitations

While our team takes every precaution to handle your belongings with care, Al Wabil Movers L.L.C.'s liability for loss or damage is limited to items that were packed and handled directly by our crew, and excludes items packed by the customer unless otherwise agreed in writing.

6. Insurance & Claims

Basic transit coverage is included with our moving services. Additional insurance for high-value items can be arranged upon request prior to the move. Any damage claims must be reported within 48 hours of service completion, accompanied by relevant evidence such as photographs.

7. Damages & Disputes

In the unlikely event of damage during a move, please contact our team immediately so we can investigate and resolve the matter fairly. We aim to settle any disputes amicably and in line with applicable UAE consumer protection regulations.

8. Force Majeure

Al Wabil Movers L.L.C. shall not be held liable for delays or failure to perform services due to circumstances beyond our reasonable control, including but not limited to extreme weather, traffic restrictions, government regulations or other unforeseeable events.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates, and any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.

10. Changes to These Terms

We may revise these Terms & Conditions from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

11. Contact Us

For any questions regarding these Terms & Conditions, please reach out to us at zohaibkhan4by4@gmail.com or +971 50 424 7780.